Microsoft Office Outlook (Basic)

Course Specifications

Course length: 1.0 day(s)

Course Fees: S$285.00 

Course Description:

Email has become one of the most widely used methods of communication, whether for personal or business communications. In most organizations, large or small, email is the preferred form of communicating information amongst employees. As email grows in popularity and use, most organizations have found the need to implement a corporate mail management system such as Microsoft® Office Outlook® to handle the emails and meeting invitations sent among employees.

Course Objective:

In this course, you will explore the Outlook interface and when you are familiar with it, you will use Outlook to manage all aspects of email communications; use the Outlook calendar to manage appointments and meetings; use Outlook's People workspace to manage your contact information; create Tasks and Notes for yourself in Outlook; and customize the Outlook interface to serve your own personal needs.

This course is the first in a series of two Microsoft® Office Outlook® 2013 courses. It will provide you with the basic skills you need to start using Outlook 2013 to manage your email communications, calendar events, contact information, tasks, and notes.

Target Audience:

Course Content

Lesson 1: Getting Started With Outlook 2013 

• Navigate the Outlook Interface
• Perform Basic Email Functions
• Use Outlook Help 

Lesson 2: Composing Messages

Create an Email Message
Check Spelling and Grammar
Format Message Content
Attach Files and Items
Enhance an Email Message
Manage Automatic Message Content 

Lesson 3: Reading and Responding to Messages 

Customize Reading Options
Work with Attachments
Manage Your Message Responses 

Lesson 4: Managing Your Messages 

Manage Messages Using Tags, Flags, and Commands
Organize Messages Using Folders 

Lesson 5: Managing Your Calendar 

View the Calendar
Manage Appointments
Manage Meetings
Print Your Calendar 

Lesson 6: Managing Your Contacts 

Create and Update Contacts
View and Organize Contacts 

Lesson 7: Working With Tasks and Notes

Manage Tasks
Manage Notes  

Lesson 8: Customizing the Outlook Environment 

Customize the Outlook Interface
Create and Manage Quick Steps