Microsoft Outlook (Intermediate)
Course Description
Email has become one of the most widely used methods of communication, whether for personal or business communications. In most organizations, large or small, email is the preferred form of communicating information amongst employees. As email grows in popularity and use, most organizations have found the need to such as messaging, calendar, and contacts management. You will use the Tasks and Journal workspaces provided in the application to manage task assignments to you and others, and to record interactions you have with your colleagues. You will also share your workspaces with other users, and use Outlook data files to save and back up your important information.
Course Objective:
You will customize the Microsoft Outlook environment, calendar, and mail messages, and will also track, share, assign, and quickly locate various Outlook items.
- Customize message settings
- Organize and locate MS Outlook messages
- Set calendar options
- Track activities using the Journal
- Assign and track tasks
- Share folder information
- Customize the MS Outlook environment
Training Methodologies
- Training is hands-on using easy-to-follow step-by-step instructions.
- Instructor-Led Training (ILT) on live exercises of each topic.
Trainer
Training will be conducted by our experienced local trainer who has more than 10 years of experience with relevant certification.
Course Content
Lesson 1: Customizing Message Options
- Modify Message Settings
- Modify Delivery Options
- Change the Message Format
- Set the Out of the Office Notification
- Create a Contact Group
- Insert a Hyperlink
- Create Quick Steps
Lesson 2: Organizing and Locating Messages
- Sort Messages Using Multiple Criteria
- Find Messages Using Instant Search
- Find Messages Using Multiple Criteria
- Filter Messages
- Organize Messages
- Manage Junk Email
Lesson 3: Setting Calendar Options
- Set Workdays and Time
- Display an Additional Time Zone
- Set Availability Options
- Create Calendar Groups
- Manage Automatic Meeting Responses
Lesson 4: Tracking Activities the Using Journal
- Record a Journal Entry Automatically
- Record a Journal Entry Manually
- Modify a Journal Entry
Lesson 5: Managing Tasks
- Assign a Task and Reply to Task Request
- Send a Task Update
- Track Assigned Tasks
Lesson 6: Sharing Folder Information
- Specify Folder Permissions
- Access Another User's Folder
- Send Calendar Information in an Email Message
- Delegate Folder Access to Users
Lesson 7: Customizing the Outlook Environment
- Customize the Ribbon and Quick Access Toolbar
- Customize the To-Do Bar
- Create a Folder Home Page