Effective Negotiation Skill

Course Dates:

29 & 30 Nov 2017

Course Specifications

Course length: 2.0 day(s)

Course Fees: S$395.00 (Group Discount of 10% for 3 or more participants)

Course Description

We do negotiation everyday. Sometimes we succeed and sometimes we don't. This workshop provides practical tools and a clear assessment in a business negotiation with a win-win approach.

Course Objective:

Prepare to negotiate in a business environment.

  • Initiate negotiations and follow through on their results.
  • Negotiate with your partner.
  • Follow through on a completed business negotiation.
  • Negotiate in unique business circumstances.

Course Content

Lesson 1: Preparing to Negotiate

  • Establish a Successful Mindset
  • Research the Other Party
  • Determine the Value of the Item Being Negotiated
  • Determine Where You'd Like Negotiations to Take Place
  • Establish Your Best- and Worst-Acceptable Outcomes
  • Research Your Best Alternative to a Negotiated Agreement (BATNA)

Lesson 2: Initiating Negotiation: Establishing the Ground Rules

  • Establish Rapport
  • Establish Your Status
  • Choose the Communication Method for Negotiation
  • Establish the Rules of Engagement
  • Set a Timeline
  • Establish How Negotiation Results Will Be Communicated and Implemented  

Lesson 3: Negotiating

  • Encourage the Other Party to Issue the First Proposal
  • Make the First ProposalTopic
  • Counter the Offer or Proposal
  • Accept an Offer or Abort Negotiations
  • Work Through an Impasse

Lesson 4: Following Through

  • Evaluate the Success of the Negotiation
  • Follow Up on the Relationship

Lesson 5: Negotiating in Special Circumstances

  • Cross-Cultural NegotiationTopic
  • Cross-Generational Negotiation
  • Negotiation with Supervisors and Subordinates

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